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Quality Targets

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  • To keep the staff circulation at minimum and below the sectoral avarage,
  • To increase the number of suppliers with ISO 9001:2000 quality certificates,
  • To keep budget goals at ±5% deviation without compromising the CRM or total quality,
  • To plan minumum of two drills and perform organizational and preventive applications,
  • To make sure to be perceived as a specialist company in the sector in terms of service,
  • To work with suppliers that achieved minumum of 65 points at Suppliers Performance Evaluations.
  • To continue management-supported total quality training activities, and follow the staff’s personal progress in terms of occupation and association,
  • To render customers satisfied in terms of costs, time and quality and and to keep customer complaints under 5 % per operation compared to the previous month,